For the uninitiated, the United States Patent & Trademark Office (USPTO) is where America’s innovators get the shields (i.e., patents and trademarks) that protect the ideas shaping our future. A few years back, USPTO faced an outage that halted operations for 11 days. That moment became a turning point, sparking a new mission and launching USPTO’s journey of digital transformation.
At USPTO, digital transformation is not just about new technology. It is about enabling mission success for examiners, innovators, and the public with smarter, faster, and more secure digital services. Partnering closely with USPTO, KeyLogic has helped accelerate this journey of transformation. Together, we have modernized systems, embedded DevSecOps, migrated to cloud, and built agility in the heart of USPTO’s mission.
Modernizing USPTO’s mission-critical systems
Legacy systems were built for a different era. To keep up with growing demands such as global filings, digital collaboration, and real-time access to IP data, we realized that modernization had to go beyond upgrades. There was an imperative need to first stabilize these systems and then re-architect the core digital backbone. Together, USPTO and KeyLogic modernized enterprise infrastructure for speed, scalability, and flexibility. This included:
- Stabilizing and streamlining core IT environments for greater reliability.
- Re-architecting and modernizing platforms to leverage newer design paradigms.
- Developing a modernization mindset that aligns directly with mission priorities.
As a result, systems are now more agile, reliable, and better equipped to support examiners, innovators and the public. This helped create a stronger and more flexible foundation for the future of American innovation.
Implementing DevSecOps to make USPTO more agile and secure
For USPTO, accelerating innovation meant moving away from lengthy manual processes and toward a development model where speed and security work hand in hand. KeyLogic supported this shift by implementing DevSecOps and automation practices across every stage of the software development lifecycle. Security was embedded from the start, not bolted on at the end. This approach delivered:
- Accelerated release cycles to get updates to users faster.
- Baked-in security by addressing vulnerabilities proactively.
- A culture of collaboration uniting developers, security, and operations.
Our efforts modernized USPTO’s processes, making agility, security, and automation part of its DNA.
Scaling with Cloud Transformation
USPTO’s legacy infrastructure had limiting factors such as scalability, cost, and complexity. To overcome them, KeyLogic worked shoulder to shoulder with the agency to guide its secure, scalable cloud adoption, creating a foundation built for the future. Our approach enabled:
- Embracing a true multi-cloud hybrid mindset, positioning USPTO as a forward-leaning agency.
- Delivering super flexibility by retaining workloads where it made most sense (on-premises vs. major Cloud Service Providers).
- Dynamic scalability and resilience.
USPTO, with KeyLogic as a trusted partner, embraced a cloud-first hybrid architecture leveraging the best of every provider while keeping an on-prem footprint for its digital landscape. USPTO’s digital transformation journey has already reshaped the agency’s foundation. These efforts are only the beginning; true transformation is more like constructing a modern city—laying the groundwork is essential, but the real impact emerges as each interconnected structure rises over time.
